The Swiss Army knife of customer loyalty
C2 Retail Solutions is a software editor and management consulting provider specialised in marketing and communication applied to the retail industry.
In nowadays digital era, where smartphone became essential in everyday life :
- Quality and front desk services are not anymore sufficient to build up customers' loyalty ;
- Their habits change ;
- Competition gets tougher ;
- Profitability is squeezed.
C2 Retail Solutions copes with that concern by providing a modern and cost efficient tool which purpose is to improve the customer loyalty level of independant retail businesses.
The suite is made of :
- A smartphone mobile application used to identify customers and that substitutes to the old loyalty cardboard to be stamped at each customer visit ;
- And a personalized web access for each retailer letting them, from pre-filled out templates, broadcast to their customers different kind of communications meant to boost up sales.
Independant retail businesses get access to tools that were, as of today, only available to global retail chains.